FAQ

Frequently Asked Questions (FAQ)

1. What is OdibShopi?

OdibShopi is an online store offering a wide range of home products designed to bring style, comfort, and functionality to your living space.

2. How long does shipping take?

We process your order within 3 business days. Delivery usually takes up to 7 business days after processing, depending on your location.

3. What are the shipping costs?

Shipping costs vary based on your location and the selected shipping method. All fees are displayed clearly at checkout before you complete your order.

4. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

5. What payment methods do you accept?

We accept multiple secure payment options via Stripe, including credit/debit cards, PayPal, and other local payment methods.

6. Is it safe to shop on OdibShopi?

Absolutely. We use Stripe for secure payments and follow strict data protection policies to keep your information safe.

7. What is your return policy?

You can return eligible items within 14 days of receipt. Items must be unused and in original packaging. Please refer to our Returns Policy for full details.

8. How do I cancel or change my order?

Please contact our support team immediately at support@odibshopi.com  or +44 20 7946 0958. We will do our best to assist you, but changes cannot be guaranteed once the order is processed.

9. Do I need an account to shop?

No, you can shop as a guest. However, creating an account offers benefits like faster checkout and order tracking.

10. How can I contact customer support?

You can reach us via email at support@odibshopi.com or by phone at +44 20 7946 0958. We are here to help you!